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Frequently Asked Questions (FAQ)
Click on a question to go directly to that section,
or scroll down to see the answers.
How do the auctions work?
Before each auction, the auction supervisor will
determine the maximum bid amount and the maximum number of bids
that will be accepted for the auction, among other things. This
maximum bid price will be displayed for each auction.
To Participate, users must register and setup
a profile in which they choose a charity, from a list of selected
charities. Registering is free.
After registering members may then participate
in an auction.
To participate in an auction members submit bids,
less than or equal to the maximum bid price in US dollars and cents
and agree to pay a nominal bidding fee for each submitted bid.
Each Auction will close when it receives the
maximum number of bid for the auction or meets the other closing
requirements.
After the auction closes, the participant that
submitted the successful (winning) bid is determined. The successful
bid is the highest unique bid out of all bids received for the auction.
The successful participant may then purchase
the product and/or service for the successful bid amount submitted
by them in the Auction.
After receiving payment for the successful bid
amount, the product and/or service will be delivered to the member.
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What is a unique bid?
A unique bid is a bid that is NOT a duplicate
bid. A "duplicate bid" is a bid submitted by a participant
in an auction where another participant(s) has submitted a bid(s)
for the identical amount. Duplicate bids are used to calculate the
number of bids required to close an auction, but are disqualified
from being selected as the successful bid. A bid can be unique and
still not qualify as the successful bid. For example, in a single
auction the following bids are accepted:
Participant "A" bids $15.28 (bid #1)
Participant "B" subsequently submits the identical bid of
$15.28 (bid #2)
Participant "C" bids 12.12 (bid #3)
Participant "D" bids 14.46 (bid #4) = Successful
Bid!!!
Bids #1 and #2 are for identical values and are
therefore duplicate bids and disqualified from being selected as the
successful bid. Bids #3 and #4 are both unique bids and qualify to
be selected as the successful bid. Bid #4 is the highest unique bid
and is therefore selected as the successful bid. All participants
will be required to pay the bidding fees for the bids they submitted.
Participant "D" is awarded the right to purchase the product
and/or service offered in the auction at the successful bid amount.
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What if an auction closes and there is not a unique
bid?
In the very unlikely event that an auction closes
and there is not a unique bid, all participants will receive an e-mail
describing the situation and will be asked to submit a new bid within
72 hours. There will be no fees associated with the new bid and a
special URL will be given to the participant to submit the new bid.
If a participant does not submit a new bid, their original bid will
be used.
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Can I bid more than the maximum bid price?
No. Your bid must be equal to or less than the maximum
bid price. Bids greater than the maximum bid price will not be accepted.
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How many bids can be submitted in an auction?
The maximum number of bids allowed in any one
auction is determined by the auction supervisor before the auction
opens, and may vary between different auctions. The maximum number
of bids that will be accepted for an auction will be clearly specified
in the information presented for each auction. Once an auction opens,
the maximum number of bids will not be changed for that auction.
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How long will an auction remain open?
An auction will remain open until either the maximum
number of bids allocated for the auction is reached OR the auction
reaches maturation (60 days for auctions requiring less than 200 bids,
and 180 days for auctions requiring 200 or more bids), AND has received
the MINIMUM number of bids required to close. If the minimum number
of bids has not been reached, the auction will be extended until the
minimum number of bids has been reached. At that time, a closing date
of three days will be set and posted on the auction. This is a very
good time to bid in an auction because your chances of submitting
the successful bid are greater because the maximum number of bids
has not yet been reached and you will be competing against fewer bidders.
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How many bids can I place in a single auction?
You may bid as many times as you would like, within
the constraints of the maximum number of bids that may be accepted
for an auction. The more times you bid, the more chances you will
have of becoming the successful bidder. You will be charged bidding
fees for every bid you place in a main auction.
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How can I buy the products and/or services at or
below the maximum bid price?
Every auction offered by 7DollarBid.com is for only
one item per auction. Like any auction, ONLY the auction winner is
allowed to purchase the product and/or service. If you are the successful
bidder for an auction, you may purchase the product and/or service
for your successful bid amount.
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How is the successful bid determined?
When an auction closes, all duplicate and unique bids
are identified. Duplicate bids are disqualified and unique bids are ranked
by value. The highest unique bid less than or equal to the maximum bid
price is declared the successful bid and the participant that submitted
the successful bid is awarded the right to purchase the product and/or
service at the successful bid amount.
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How can I see what the successful bid was in an
auction?
When an auction closes and the successful bid
is determined, all auction participants will receive an e-mail with
the auction results. In addition, auction results may be viewed
on your bidding history page and all closed auctions will be displayed
on the closed auctions page for a minimum of 45 days.
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How will I know if I have the successful bid in
an auction?
In the event you are the successful bidder, within
a few days of an auction closing, we will contact you, via the e-mail
address contained in your member profile at the time you submitted
the successful bid. If we are unable to contact you via e-mail we
will try alternate methods such as telephone and postal mail.
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What if I didn't have the successful bid for an
auction?
You will receive a free auction credit good for 30 days
that will allow you to bid on items in the free auction area of the website.
You will still be charged the bidding fees if you are not the successful
bidder.
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Can I participate in more auctions even though
I've already been the successful bidder in another auction?
Absolutely. There are no limits to the number
of auctions you may participate in or win.
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How much does it cost to bid?
Bidding fees for all main auction items are $7.00
- THE LOWEST BID FEES ON THE INTERNET!!!.
Bids in the free auction areas are FREE,
but you must have a free auction credit in order to participate in these
areas.
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What forms of payment do you accept?
We accept payments via a PayPal account, Money Order,
Or certified Check.
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How long do I have to pay?
Bidding fees are charged at the time you place a
bid. If you are the winner of an auction, you will have (14) days,
from the transmission of a notification message sent to the e-mail
address in your member profile identifying you as the successful participant,
to pay the amount of your successful bid. Payment instructions will
be included in this e-mail notification.
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What are the different types of auctions?
There are two different types of auctions: Main
Auctions and Free Auctions. All members may participate in a main
auction by paying bidding fees. Only members that have earned free
auction credits may participate in a free auction.
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How do I earn free auction credits?
Users of the website will earn one free auction credit
for becoming a member. Every time one of your friends, which you referred
to the website via the "Buddy-Up" program,
places a bid in a main auction and pays the required bidding fees, you
will receive one free auction credit (up to a max of 5 credits per Buddy.
Your free auction credits, they expire after 45 days.
If you place a bid in a main auction, but aren't the
successful bidder, don't despair. You still have a chance to win an auction
for great products. For EVERY non-successful bid you place in a main auction,
you will earn one free auction credit that will allow you to bid on the
great products in our Free Auction area. Don't forget to use your Free
auction credits, they expire after 45 days.
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Will you share my user information?
7DollarBid.com does not share any member information
with affiliates or outside sources, other than those required to conduct
the auction and process payments. Please see our Privacy
Policy for more details.
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Are the products new or used?
All products and/or services are new, brand name
products with warranty, provided by the manufacturer or distributor,
unless otherwise noted.
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How will my product and/or service be shipped?
If you are the successful bidder, once you pay the
successful bid amount the product and/or service will be shipped to
you. 7DollarBid.com will select the delivery method based on the product
and/or service to be delivered. Some products and/or services will
be shipped overnight while others will be shipped via ground service.
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How much do I have to pay for shipping?
All shipping and handling charges are included
in the successful bid. There are no additional charges for shipping
or handling.
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Can I have the product and/or service delivered
to an address outside the USA?
No, at this time auctions are restricted to members
with US addresses.
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Can I change or cancel my bid once it has been
submitted?
When you submit a bid you will be asked to verify your
bid prior to final submission. As a general policy bids cannot be changed
or cancelled once they have been submitted. We will consider special requests
on an individual basis providing that the request is submitted while that
auction is still open. A confirmation e-mail will be sent to the e-mail
address in your member profile verifying your bid was accepted. If you
received a confirmation e-mail and suspect fraudulent use of your account,
please Contact
Us immediately.
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Where can I go to review my bids?
When you submit a bid, a confirmation e-mail will
be sent to the e-mail address in your member profile verifying the
bid was accepted.
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What is your refund policy?
As a general policy, refunds and credits for bidding
fees will not be issued. We will consider special requests on an individual
basis providing that the request is submitted while that auction is still
open. Please see the User
Agreement & Rules for more details on our refund policy.
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When will I receive the product?
Usually you will receive the product 1-2 weeks
following payment of the successful bid. However it can take up
to 45 days depending on the product and shipping and distribution
times.
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Can I see other participants' bids?
No. This is a "blind" auction and all
bidding information is kept in the strictest confidence. Only the
auction supervisors and auditors will have access to bid amounts
while an auction is open.
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Do the products or services come with a warranty?
All products include the full manufacturers or
service providers' standard warranty.
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Who can become a member and bid in an auction?
Any person, 18 years of age or older, with a valid
credit card or accepted method of payment with a residence in the
USA, or a business entity qualified to do business within a particular
jurisdiction, with a valid credit card or accepted method of payment
and a shipping address in the USA.
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What if I forget my username and/or password?
Your username is the e-mail address we have on
file for you. If you change your e-mail address in your profile, your
new e-mail address will become your new username. To reset a lost password,
just click on the "Forgot Password" link on the home
page and a new temporary password will be e-mailed to the e-mail address
stored in your member profile. You can then change your password to something
more memorable.
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